Softrade

Payments, Cancellation & Refund Policy

All payments are processed through secure and authorized payment gateways.

Cancellation Policy

All cancellation requests must be submitted in writing. Once a service request is confirmed and payment is received, cancellations may not be permitted. Any approved cancellations may be subject to applicable charges.

Refund Policy

Refunds, if any, shall be considered on a case-by-case basis, depending on the nature of the service and the stage of delivery. Approved refunds will be processed within a reasonable timeframe and issued through the original mode of payment.

Chargebacks & Disputes

Customers are encouraged to contact us directly for any payment-related concerns before initiating a chargeback or dispute with their payment provider. We reserve the right to contest any chargeback that we believe to be invalid or fraudulent.

Terms & Conditions

By accessing our website and making a payment, you agree to be bound by our terms of service, including but not limited to service scope, delivery timelines, and payment obligations.

Governing Law & Jurisdiction

These terms shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts located in Bengaluru, India.

For any queries or clarifications, please contact us directly.